Development of a virtual assistant maintenance system for some computer system issues

Abstract

Virtual assistants constitute a rich history dating back to the early 1960s; however, they did not gain popularity until the 21st century. The manual maintenance of computer systems can be time-consuming, complex, and error-prone, leading to system downtime and decreased productivity. This study developed a Virtual Assistant system for some Computer System Maintenance issues. The analysis of existing applications and the design was done using Customtkinter. The design was implemented using Python. The Applications were tested for all four major functionalities (Network Test, Sort Files, Clear Bin, and Find) of the developed system. The Evaluation metrics used were CPU Utilisation, Memory Utilisation, and Response Time. The result of the evaluation shows that the Application's CPU usage had an average of 40%, memory space takes about 22.7MB, and the system takes around 1 minute to respond to users' requests. The application was deployed to the Microsoft Store. System maintenance through VAMS will pave the way for a new era of efficiency, productivity, and user satisfaction, propelling organisations toward success in the digital era.